Frequently Asked Questions
How long does shipping take?
See our Shipping Policy for full details on delivery times.
Can I return my order?
Yes, you have 30 days to return an item, plus your statutory 14-day right to cancel. See our Returns & Refund Policy.
What payment methods do you accept?
PayPal and major debit/credit cards.
How can I check my order status?
Log into your account on mesyrah.com, or email us at mervan41@hotmail.nl.
How do I contact customer service?
Via our Contact page, by email, or by phone. We reply within 24 business hours, Monday-Friday.